Last updated: September 15, 2026
Fernantu ("Fernantu," "we," "us," or "our") operates fernantu.co (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using the Site, you agree to the practices described here.
1. Information We Collect
Information you give us. When you submit a form, book a call, or email us, we may collect your name, email address, phone number, company name, and anything else you choose to include in your message.
Information collected automatically. When you visit the Site, we may automatically receive your IP address, browser type and version, device type, operating system, pages viewed, time spent on pages, referring URLs, and general location inferred from IP address.
Cookies and similar technologies. We use cookies and comparable tools to operate the Site, remember preferences, and understand how the Site is used. You can disable cookies in your browser settings, though some parts of the Site may not function properly as a result.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Operate, maintain, and improve the Site
- Send you information you have asked for, including scheduling confirmations
- Send marketing communications where you have consented, and where you can unsubscribe at any time
- Analyse usage patterns and measure the performance of our content
- Detect, prevent, and address technical issues, fraud, or misuse
- Comply with legal obligations
3. Legal Bases for Processing
We process personal data under the EU General Data Protection Regulation and the UK GDPR on these bases: your consent (marketing communications, non-essential cookies); performance of a contract (delivering services you've engaged us for); legitimate interests (operating and improving the Site, responding to enquiries, security); and legal obligation (record-keeping, tax, and compliance requirements).
4. How We Share Information
We do not sell your personal information.
We share information only with:
- Service providers who help us operate the Site and our business, including hosting, analytics, email delivery, scheduling, and CRM providers. These providers may only use the data to perform services for us.
- Professional advisers such as lawyers and accountants, where reasonably necessary.
- Legal and safety recipients, where required by law, court order, or to protect our rights, property, or the safety of others.
- A successor entity, in connection with a merger, acquisition, financing, or sale of assets. We will notify you if your information becomes subject to a different privacy policy.
5. Third-Party Services
The Site may use third-party tools including [list your actual tools — e.g. Google Analytics, Webflow, Calendly, HubSpot, Meta Pixel]. These providers collect information under their own privacy policies. We encourage you to review them.
The Site may also link to third-party websites. We are not responsible for the privacy practices of sites we do not control.
6. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, or as required by law. Enquiry and client records are generally retained for [X years]. Marketing contacts are retained until you unsubscribe or request deletion.
7. Your Rights
Under the EU and UK GDPR, and depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent at any time, without affecting processing already carried out
- Request a portable copy of your data
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at info@fernantu.co. We will respond within one month, as required by law.
Complaints. If you are in Portugal, you may complain to the Comissão Nacional de Proteção de Dados (CNPD) at cnpd.pt. If you are in the United Kingdom, you may complain to the Information Commissioner's Office (ICO) at ico.org.uk. If you are elsewhere in the EEA, you may contact your local supervisory authority.
California residents: You have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell personal information. We will not discriminate against you for exercising these rights.
8. International Transfers
We operate from Portugal and the United Kingdom. Some of our service providers may process data outside the EEA or UK. Where that happens, we rely on appropriate safeguards, including adequacy decisions or standard contractual clauses, to ensure your information receives an equivalent level of protection.
9. Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
The Site is not directed at children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version here with an updated "Last updated" date. Material changes will be communicated more prominently where appropriate.
12. Contact Us
Questions about this Privacy Policy or how we handle your data:
Fernantu
Email: info@fernantu.co
Portugal
Rua José Rodrigues Migueis
Odivelas, Lisbon 2620-378
Portugal
